Request Submission
Customers submit a request via the wizard with a clear description and supporting files. A tracking number is issued. Submission is not a purchase and does not reserve stock.
Policy
Request & Procurement Policy
Malik Al Taqa · Operated by Top Trends for Online Selling
Research
After internal review we research suitable options and compare specifications, availability, and operational risks.
Quotation
An official quotation lists items, validity, and notes. It may be accepted, rejected, or revised within validity.
Approval
Customer acceptance confirms agreed scope and price. Rejection closes the current quotation path without a purchase obligation.
Payment
After acceptance an invoice is issued. Procurement typically begins after agreed payment conditions are met.
Procurement
A purchase order is created with the selected supplier and tracked operationally through receipt/preparation for inspection or shipping.
Inspection
Where inspection applies, we verify conformity before delivery using the operational checklist.
Delivery
Shipment is scheduled with a courier and delivery statuses are updated until confirmation. Timing varies by destination and availability.
Returns
Because fulfilment is on-demand, returns are not an automatic right. Cases (damage, documented non-conformity) are reviewed with the supplier and fees or limits may apply.
Operated by Top Trends for Online Selling